The following privacy policy describes the information and privacy practices for Datatraxx and services provided at your home or office. This privacy policy describes how Datatraxx will collect and use your information. When you provide a Datatraxx Agent with your personal information, you consent to the information practices described in this policy.

Whether you receive services or purchase products from Datatraxx, use Datatraxx.com, or have services performed at your location, we take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information. This includes personal information that you provide to complete a purchase. We cannot ensure or warrant the security of any information you transmit by e-mail, and you do so at your own risk.

Please note that while Datatraxx is able to protect personal information that is provided during the course of business, we cannot take responsibility for data loss on the products or systems serviced. You must remove or back up this information to safeguard it.

Datatraxx does not sell or rent your personal information to anyone unless it is with your consent and for one of the following examples. Datatraxx may share personal information with third parties to service products; process credit card payments, data storage, and hosting services.

The third parties with whom Datatraxx conducts business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines given to them and to take reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. Datatraxx may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of ourselves and others.

We may collect personal information such as your name, mailing address, phone number, e-mail address, credit card number, and other billing information. Datatraxx uses the information you provide to fulfill requests for service or information; provide customer service; offer new products or services; conduct research and analysis; or send you marketing communications from Datatraxx. Datatraxx will not send marketing communications to you from third parties.

Datatraxx wants your information and marketing preferences to be complete and accurate. To update your information, call 800-687-6260, or send an e-mail to support@datatraxx.com. Please include your current contact information and list the requested changes you would like to have made.

Datatraxx will not knowingly or intentionally collect personal information online from children under the age of 13. Datatraxx is committed to protecting the privacy of children.

Please contact Datatraxx to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may call 800-687-6260, or e-mail a request to: support@datatraxx.com.

Because Datatraxx will continue to implement new technologies and improve the services and features provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post them at Datatraxx.com or in other formats.

LAST UPDATED: January 22, 2010

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