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Remote Management

Finally!
An Easy Way for You to Lower Your IT Support
Costs While Practically Eliminating Frustrating
Computer Problems, Glitches, and Downtime

The "Safe Guard" Computer Support Program For Small Businesses 

Does your network constantly crash, hang up, run slow and prevent  you from getting work done? Are you concerned about viruses, or are you experiencing a virus attack? Are you tired of dumping money into your network only to have more problems and more expenses? Do you need to make sure your staff is focused on completing client projects rather than trying to fix computer problems?

New "Safe Guard" Program Cuts Your IT Spending While Making Your Computers Run Faster And With Fewer Problems

Thanks to our Safe Guard program, you can now get all the computer network maintenance and support you need for one low, fixed monthly rate without any surprises, hidden costs, or the expense of a full time IT staff. 

This service is ideal for the small business owner that doesn't want to spend their time dealing with computer problems and maintenance, and simply wants the peace of mind that everything is covered and taken care of.

3 Big Reasons Why You'll Want To Sign Up For "Safe Guard"

1. Get all the technical support you need including help desk support, 24/7 monitoring,  security patches and updates, and ongoing maintenance for one low, FIXED monthly rate with NO surprises.

2. No more extended downtime or other problems that interrupt your business. We'll proactively monitor and maintain your network to make sure problems are addressed and resolved BEFORE they turn into downtime.

3. Gain incredible peace of mind knowing that we are watching your network 24/7 to protect it from viruses, spyware, hackers, data loss and other disasters.
 

Asset Management

Provides a comprehensive hardware and software inventory of all servers, workstations and laptops under your management. The features include:

Complete system inventory and custom configuration:

  • Networks, servers, workstations and mobile systems
  • Location independent - LAN, WAN, Remote systems behind firewalls
  • All hardware: CPUs, PCI cards, memory and drives
  • All installed software: Licenses, version numbers, description
  • System information including:
    • System make, model, serial number, motherboard type
    • Over 40 more custom configuration items
  • Operating System information, version number and service pack
  • Current network configuration settings
  • Local and network printers

Patch Management

Provides a secure, comprehensive and automated patch management solution to deploy Microsoft updates to any machine - regardless of location.

Remote Desktop Control

Remote Desktop Control features maximum security using 256-bit RC4 encryption for all sessions. All communications between the host and local connection is encrypted using a key that rolls at least once per day - No plain-text data packets pass over the Internet. Remote Access Control provides fast, reliable and secure remote access to client network, servers, workstations and laptops in the field.

  • Provides remote training and troubleshooting
  • Improves helpdesk response time
  • Password protected
  • Configure on a per computer basis
  • View only, user notification, and video options

Remote Monitoring

Provides immediate proactive alerts for quick response when security or performance is breached or suffers.  Monitoring of mission critical servers and services like email, web servers, DNS, POP, SMTP, or HTTP. Provides machine trending reports by comparing the current audit information (hardware specs, disk space, installed software) against the baseline audit information.

Remote Management

Provides a comprehensive network management solution to keep clients up and running at all times. Features include:

  • Software deployment
  • Anti-Virus definition file deployments and updates
  • Disk defragmentation
  • File access policy management
  • Network access policy enforcement
  • Hard disk cleanup and optimizations

Monthly Reports

Monthly reports delivered to customers with charts and statistics detailing activity that occurred and was performed for each month in a simple and easy to read Executive Desktop style report which include:

  • Computer Changes Report
  • Virus activity and remediation
  • Disk Utilization
  • License Usage and Compliance
  • Network Monitoring Usage and Statistics
  • Server and Workstation Uptime History
  • Computer Logs and Status
  • Security Patch and Update Status
If you have questions, or would like more information, please leave your name and contact information.

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Datatraxx
11160-C1 South Lakes Dr.
Suite 722
Reston, VA 20191
Phone: 800-687-6260
Email:
support@datatraxx.com

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